Author Topic: Score not updating correct to the online leaderboards  (Read 2363 times)

McKillem

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Score not updating correct to the online leaderboards
« on: January 05, 2010, 12:33:24 pm »
Today I played Audiosurf as usual and saw an interesting and annoying bug. Right after I finished the song I saw this:

That means that I beat my own record, but it wasn't uploaded to the online scoreboards. So I opened my profile page and saw this:

It says that I was using Mono Pro and scored 57964 points, but I was using Mono and scored 95595 points! Yes, on first screenshot there is a my Mono Pro record with 57964 points - but that was 11 months ago! And this is not the only problem.

On the last screenshot you can see that I was playing Pointman Pro and scored "empty space". The problem is that I played ONLY Mono and Mono Pro couple of times for today, which means that something wrong with this system. And there are a few more songs wich I played and results are like that one. Please look over this problem, I hope that this issue will be fixed.

If there already is a thread about that - I'm sorry, but I didn't found it.

McKillem

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Re: Score not updating correct to the online leaderboards
« Reply #1 on: January 05, 2010, 01:02:03 pm »
After another song I see this:

It shows me the scoreboard of another song, which is on first screenshot in first post! Than again I see this in my profile:

Yes, I had this score, it's on third screenshot:

Yeah, 32 weeks ago. Not "few seconds ago". Also there is my fresh score!

So it seems like my profile shows my very old game sessions instead of fresh one, the game loads wrong scoreboards to the screen, but at the same time information about my songs updating to scoreboards correct. Strange things happening :-\

lavacano201014

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Re: Score not updating correct to the online leaderboards
« Reply #2 on: January 05, 2010, 05:58:49 pm »
Can you access www.audio-surf.com in Internet Explorer? (NOT the game itself, NOT Chrome, NOT Firefox...)

Green = listening, red = surfing

McKillem

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Re: Score not updating correct to the online leaderboards
« Reply #3 on: January 05, 2010, 07:19:48 pm »
Can you access www.audio-surf.com in Internet Explorer? (NOT the game itself, NOT Chrome, NOT Firefox...)
Yes, I can.

Seems like I have the same problem like in this thread.
« Last Edit: January 05, 2010, 07:23:57 pm by McKillem »

Razaeria

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Re: Score not updating correct to the online leaderboards
« Reply #4 on: January 05, 2010, 08:15:18 pm »
It seems a lot of people are having this problem, myself included. As of the moment, it looks like there's no workaround for it. It's kinda disappointing to beat someone's score only to have it not upload to the server :[

lavacano201014

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Re: Score not updating correct to the online leaderboards
« Reply #5 on: January 05, 2010, 08:34:03 pm »
Sounds like possibly a server-side error?

Green = listening, red = surfing

McKillem

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Re: Score not updating correct to the online leaderboards
« Reply #6 on: January 06, 2010, 07:37:39 am »
Before that (right after the song) usually I see "Connecting to Audiosurf server" in scoreboards section longer than usual (maybe 5-6 seconds instead of one moment, and than - this happens).

Snay

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Re: Score not updating correct to the online leaderboards
« Reply #7 on: January 09, 2010, 10:19:41 am »
Same problem  :-\

Snay

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Re: Score not updating correct to the online leaderboards
« Reply #8 on: January 10, 2010, 06:19:18 am »
Today it happened again ><

murlough23

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Re: Score not updating correct to the online leaderboards
« Reply #9 on: February 18, 2010, 04:17:13 pm »
I have this problem from time to time. I know servers can get bogged down with requests. I also know my Internet connection can be spotty from time to time. What would be awesome is if Audiosurf (the program) could cache scores locally in the event that it cannot upload them to audio-surf.com (the server). It seems to already get some feedback from the server, and let the player know when it can't reach the server, so maybe in such a case, the program hang onto scores that haven't yet been uploaded, and push them all to the server the next time it's able to contact it.

I'm with those who have expressed above that it's really frustrating to finally beat that score you've been working on for several plays through a song, and find out that it doesn't get posted.

Razaeria

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Re: Score not updating correct to the online leaderboards
« Reply #10 on: February 18, 2010, 04:21:10 pm »
It would be nice if the resubmit button would always be shown. In fact, I don't think I've seen that button since the last update. :/

murlough23

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Re: Score not updating correct to the online leaderboards
« Reply #11 on: February 18, 2010, 04:21:46 pm »
It would be nice if the resubmit button would always be shown. In fact, I don't think I've seen that button since the last update. :/

I didn't even know such a thing existed! When was this "last update"? I've only been playing since November '09.

Razaeria

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Re: Score not updating correct to the online leaderboards
« Reply #12 on: February 18, 2010, 05:24:34 pm »
When was this "last update"? I've only been playing since November '09.
Ah, you just missed it. It came out in October iirc.

murlough23

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Re: Score not updating correct to the online leaderboards
« Reply #13 on: February 18, 2010, 05:25:52 pm »
When was this "last update"? I've only been playing since November '09.
Ah, you just missed it. It came out in October iirc.

I wouldn't have had any good scores to post until at least December anyway!

Mincus

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Re: Score not updating correct to the online leaderboards
« Reply #14 on: February 18, 2010, 05:29:15 pm »
It would be nice if the resubmit button would always be shown. In fact, I don't think I've seen that button since the last update. :/

I didn't even know such a thing existed! When was this "last update"? I've only been playing since November '09.

The re-submit button is elusive, the connection has to die at just the right point for it to appear, sadly it doesn't seem to appear when this bug surfaces. :(