next »

[2kreative]

Hey guys, hopefully someone can help me - I'm getting the following missing channel error D637EA74-5906-4788-9F01-63D3B2E6193B

I've tried the usual support stuff, reboot, verify / redownload but alas problem still exists.

System is Windows XP Pro SP2
Its a fresh install with all updates - nothing else is installed other than a few games, no media player updates or additional codecs.

Heres my DxDiag http://2kreative.com/DxDiag.txt

Any help is appreciated.

[2kreative]

Anyone?! 

[lebeth]

Hi--it sounds like you've tried most of these, but I'll list them for others in case this helps, or gives you new ideas.

We're working on a patch for this and so far it looks good and helps to fix the problem for most people with this error--I will email you about trying that out.

Things that have worked for others:

    1) Exit steam and restart
    2) if that fails, exit computer and restart
    3) if that fails, delete local copies and redownload

    This works for most people but some people still have an error.

You may also want to try out closing out Steam and logging in as an administrator:

http://forums.steampowered.com/forums/showthread.php?t=654184

Also you may want to do what's suggested in this forum--try the last cache validation step first:

http://forums.steampowered.com/forums/showthread.php?t=654504

If you were playing the cracked beta you might want to check out:

http://forums.steampowered.com/forums/showthread.php?t=654998

[2kreative]

I've tried all above, I've tried the patch, I tried redownloading a new copy and then applying the patch - still the same Quest3D error

[lebeth]

I'll PM you

[EqUaTe]

I have this exact same issue..

Any chance I could get a try with the patch? (It's even the same 'channel' that's listed as missing..)

Really want to play this game.. Sounds great fun!

[2kreative]

Patch didnt solve the problem for me, maybe you'll have some luck with it.

[EqUaTe]

Would be nice

[2kreative]

Would be nice

Did you get any further with the patch? And out of interest what hardware are you using?

[lebeth]

Equate and 2kreative--I'll PM you both.

[FalconFour]

Hmm, look at that. Same problem. I just copied AudioSurf to my living room computer (using Steam's backup games function, then restored it here). I get this same error, then a prompt to install a Quest3D viewer package/update.

However, my exact error is:
Quest3D Error
A channel that is needed for this project was not found in the installation path: C512AF40-200E-4F42-97B3-E48B8210D964
[OK]
Followed by:
Quest3D Update & Install
There was an error while loading this project. You might need to update your viewers pacakge (ed. note: yes, it's misspelled like this)
Would you like to download the latest version?
[Yes] [No]

This computer has pretty trashy specs. I might try popping a newer video card in to see if it'll help.
Pentium 4, 1.7GHz, 512mb RAM, i845GE chipset w/ onboard video. nVidia GeForce2 GTS, 64mb.

DxDiag (give me a break, I don't need to post that, lol) tells me it's Direct3D capable with AGP Texture Acceleration. That's pretty much all that's ever necessary for most simple games, far as I understand.

Ideas?

edit: Well I'll be damned. Restarting Steam seems to fix a lot of problems. Wouldn't've thought restarting the DRM controller would solve so many problems
(It works now, and incredibly enough, it runs on my crappy 10-year-old video card just as well as my '8400GS in my main computer. Wow. Well, I guess that error message is now searchable...)

[loki]

i have the same problem      i realy want to play it

[CaM]

im really pissed off tbh. bought and downloaded this game 2 hrs ago and still am getting this error as stated above. getting close to asking for a refund right about now.

[lebeth]

loki and CaM--PMing you now with a potential fix.

[2kreative]

Let me know if you guys get the fix working - I haven't had much luck with it